Selling online in Morocco: payment, delivery and rules to know
Opening an online store in Morocco has never been easier. But a store that really sells relies on a few key choices: how your clients pay, how they get their orders, and what reassures them before they buy.
Start with your products
The best stores start with a clear offer: a few well-presented best-sellers beat a huge, poorly described catalog. Every product page needs real photos, a price, a precise description and delivery times.
Payment methods
- Card payment: in Morocco, it goes through a payment solution connected to the Centre Monétique Interbancaire (CMI) or through an approved provider, via your bank.
- Cash on delivery: very common in Morocco, it reassures clients who order for the first time.
- Bank transfer: useful for large orders or business clients.
Offering several options reduces abandoned carts. The AMweb E-commerce Site includes online payment and adapts to these methods.
Delivery
Choose a reliable delivery partner that covers your clients' cities, clearly show fees and timelines, and send a tracking message. Well-handled delivery turns a first purchase into a loyal client.
Rules to know
- Consumer protection: Law 31-08 governs distance selling, including the information given to the client and the right of withdrawal.
- Personal data: Law 09-08 requires you to protect your clients' data and to explain how it is used. The CNDP is the competent authority.
- Required pages: legal notice, terms and conditions of sale, privacy policy.
Have your terms of sale reviewed by a legal professional: this guide does not replace legal advice.
What reassures before buying
- A fast website that works perfectly on mobile;
- visible client reviews;
- a WhatsApp number to ask a question;
- clear return conditions;
- a secure HTTPS website.
Ready to launch?
E-commerce rewards those who start well. Our E-commerce Site at 7,500 MAD includes a complete store, integrated payment, a dashboard, advanced SEO and priority support, with payment plans. Read also our comparison showcase website or online store.
